cborer Posted July 30, 2022 Share Posted July 30, 2022 Hi I just upgradesd IC to newest version. Now it is not starting anymore see picture HELP....I should work Quote Link to comment Share on other sites More sharing options...
cborer Posted July 30, 2022 Author Share Posted July 30, 2022 I unisnstalled IC and downloaded this (see picture) The installation process stops in the middle and fades away Quote Link to comment Share on other sites More sharing options...
cborer Posted July 30, 2022 Author Share Posted July 30, 2022 and here the movie Break Down IC installation.wmv Quote Link to comment Share on other sites More sharing options...
cborer Posted July 30, 2022 Author Share Posted July 30, 2022 Driving down the computer helped So I could install Now Fit scene is not working anymore.... See movie It looks like it feels the scene is bigger... Fit scene not working.wmv Quote Link to comment Share on other sites More sharing options...
IronKevin Posted July 30, 2022 Share Posted July 30, 2022 Uninstall completely. Install from this direct PU1 link: https://download.ironcad.com/download/Install/2022/PU1/Full/IronCAD2022PU1_x64_18094.exe Then install SP1 patch from this direct link: https://ssn-sub-ironcad.s3.wasabisys.com/2022PU1SP1/IC2022PU1SP1_Patch_x64_07152022.exe Quote Link to comment Share on other sites More sharing options...
cborer Posted August 1, 2022 Author Share Posted August 1, 2022 Thanks Kevin ...it needs 4 hours for the download! Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 (edited) So finally I did so Fit scene not working.wmv Fit scene does not work correctly Edited August 2, 2022 by cborer Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 No coment? Fit scene is still wrong? Is this only here? Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 2, 2022 Share Posted August 2, 2022 Hi! Hmm...I've never experienced this issue in 3PCs! Can you upload any sample file for test? Kim Quote Link to comment Share on other sites More sharing options...
tlehnhaeuser Posted August 2, 2022 Share Posted August 2, 2022 Carlo are you using across dual monitors? Also try a double middle mouse click in the background and see if you get same results? Tom Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 2, 2022 Share Posted August 2, 2022 1. If this issue appeared after update, is it just one file or all files? 2. Did you try uninstall completely? 3. What's your OS version? Kim Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 Thank you all Yes after update. Windows 10 Here a simple file with a cylinder. And yes 3 Screens, dear Tom. Use one screen for IC. No matter if I strech over 2 screens, same result. Fit Scene.ics Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 This is funny it happens when I got the full window in IC but different when I got cascade Window in IC See movie Also: when I open the file it appears for a second in the middle and then goes to the side. Fit scene Window.wmv Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 2, 2022 Share Posted August 2, 2022 It is funny! I have no issue about this! IRONCAD2022#PU1#SP1 WINDOWS 10 HOME Does your View size change if you change full window < - > cascade? Kim bandicam 2022-08-02 23-10-37-891.mp4 Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 Thank you Mhh I am not sure if we speak about the same? Not the UI change. Just the Fit Scene camera tool is working wrong. PS this I mean with cascade: Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 2, 2022 Share Posted August 2, 2022 (edited) Yes! I just tried to recreate the same situation as you, so I tried to change UI (like your dark gray, cascade too) 34 minutes ago, Bertrand Kim said: Does your View size change if you change full window < - > cascade? And forget my question, it is not a scene size for Fit Scene. View size is just window size! 1 hour ago, Bertrand Kim said: 2. Did you try uninstall completely? Have you ever tried delete every Ironcad's directories after uninstall? I bet there are some dll files to control scene size in this directory C:\Program Files\IronCAD\2022\bin Kim Edited August 2, 2022 by Bertrand Kim Quote Link to comment Share on other sites More sharing options...
cborer Posted August 2, 2022 Author Share Posted August 2, 2022 Thank you Kim I just uninstall from IC so my specials keep in. :-) Also I am very carefully with doing things in the dll. :-) Hi Iron Cad no help? Lost 3 days meanwhile! Quote Link to comment Share on other sites More sharing options...
BSTAFF Posted August 2, 2022 Share Posted August 2, 2022 Hi Carlo, I think we need to try deleting your XML files, please delete the files from this location: C:\Users\%USERNAME%\AppData\Roaming\IronCAD\IRONCAD\24.0\en-us\Customization Quote Link to comment Share on other sites More sharing options...
IronKevin Posted August 2, 2022 Share Posted August 2, 2022 Do this with IronCAD closed. Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 3, 2022 Share Posted August 3, 2022 Hi! 1. I've seen IronCad UI worked weird because one of monitors was an error in Device Manager. 2. Have you ever tested it with the latest graphic driver version? Kim Quote Link to comment Share on other sites More sharing options...
cborer Posted August 3, 2022 Author Share Posted August 3, 2022 Thank you all I have the newest driver: (Quadro P5000) 516.25 Do you mean these xml (they are on an other place: Quote Link to comment Share on other sites More sharing options...
cborer Posted August 3, 2022 Author Share Posted August 3, 2022 finally I am not happy to loose my customisations..... Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 3, 2022 Share Posted August 3, 2022 11 minutes ago, cborer said: Thank you all I have the newest driver: (Quadro P5000) 516.25 Do you mean these xml (they are on an other place: No, UI xml are in this folder! C:\Users\%USERNAME%\AppData\Roaming\IronCAD\IRONCAD\24.0\en-us\Customization %USERNAME% is variable of Your Windows account! You can Back up these files for restore! Kim Quote Link to comment Share on other sites More sharing options...
cborer Posted August 3, 2022 Author Share Posted August 3, 2022 Thanks Kim No aplication Data Folder there Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted August 3, 2022 Share Posted August 3, 2022 Hi! Yeah, AppData folder is a hidden folder! Check it https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5#WindowsVersion=Windows_10 Or Winkey + R -> %APPDATA% -> Enter! Kim Quote Link to comment Share on other sites More sharing options...
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