wile e coyote Genius Posted March 20 Share Posted March 20 I am deciding on whether or not to upgrade IC 2024 so I downloaded that version and installed it. Once installed I copied all of my catalogs to the location where IC 2024 catalogs are kept. Upon launching IC and opening an existing scene (.ics). I clicked on the "more catalogs" button and it only showed some of the catalogs. So I next clicked on open and highlighted all of the catalogs and hit enter. The result was that it only opened some of the catalogs. My solution was to try and open a smaller number of catalogs at a time. It seemed to be working until I opened the last few catalogues. When I hit the enter/ok button IC closed up. I relaunched and tried again using a new scene but got the same result and IC closed. I was wondering if there is a limit to how many catalogs can be open. Can't tell what exactly is causing this behavior. Anyone else having this problem? All info appreciated. Quote Link to comment Share on other sites More sharing options...
IronKevin Posted March 20 Share Posted March 20 There should be no limit. Can you zip up all the Catalog files and send them to us for testing? If they are to large to email, send via www.wetransfer.com support@ironcad.com Quote Link to comment Share on other sites More sharing options...
wile e coyote Genius Posted March 20 Author Share Posted March 20 Hello Kevin: Sent a zip file with all of the catalogs in it. Let me know if you find anything. Quote Link to comment Share on other sites More sharing options...
IronKevin Posted March 20 Share Posted March 20 Bug filed. QA 81310 Quote Link to comment Share on other sites More sharing options...
wile e coyote Genius Posted March 21 Author Share Posted March 21 Hello Kevin: Just an update on my problem. I launched IC2024 to a new scene. I un-hid the catalog window, pressed on the "more catalogs" button I was surprised that all of my catalogs were shown. I next selected one of the catalogs and IC closed with no warning or messages as soon as I clicked on my choice. Don't know if that info will help or not. Regards Quote Link to comment Share on other sites More sharing options...
Dipo Posted April 15 Share Posted April 15 Same thing in IC 2023 too. Unable to change catalogue This is the message of the event:. Name of the application that generated the error: IRONCAD.exe, version: 25.0.15.18734, timestamp: 0x6596cf2f Name of the module that generated the error: mfc140u.dll, version: 14.38.33135.0, timestamp: 0x232a4ef8 Exception code: 0xc000041d Error offset 0x00000000001da3c0 Process ID that generated the error: 0x0x2E54 Launch time of the application that generated the error: 0x0x1DA8EFE1BF83730 Path to the application that generated the error: C:\Program Files\IronCAD\2023\bin\IRONCAD.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\mfc140u.dll Report ID: a70ff393-f1de-4b40-9031-af2295470f07 Full package name that generated the error: Application ID for the package that generated the error: I have already tried uninstalling and reinstalling. I tried doing SFC /scannow, reinstalled the C++ libraries. Nothing worked. Quote Link to comment Share on other sites More sharing options...
Dipo Posted April 30 Share Posted April 30 Any fix for this bug? I have to restart Ironcad many times a day. It also happens when I open a new Drawing. This is the error from windows events: Name of the application that generated the error: IRONCAD.exe, version: 25.0.15.18734, timestamp: 0x6596cf2f Name of the module that generated the error: ntdll.dll, version: 10.0.22621.3527, timestamp: 0x92b2df34 Exception code: 0xc0000374 Error offset 0x000000000010c769 Process ID that generated the error: 0x0x4DFC Launch time of the application that generated the error: 0x0x1DA9B0A663DD553 Path to the application that generated the error: C:\Program Files\IronCAD\2023\bin\IRONCAD.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 4dc3ca1f-9a0c-4411-9f55-07fedd8f4751 Full package name that generated the error: Application ID for the package that generated the error: Do you have any solution please? Quote Link to comment Share on other sites More sharing options...
jolizon590016 Posted April 30 Share Posted April 30 Hi Dipo This maybe a long shot, I always leave Use Cached Graphical Display Data and Use Visual Load when Opening Files when I have issues with older work. Quote Link to comment Share on other sites More sharing options...
Bertrand Kim Posted May 1 Share Posted May 1 Hi all, I've experienced with IronCAD2022 updated with DLM that the catalog doesn't change or all catalogs open. I've also experienced a lot of issues that I don't see on other computers. That's why I personally never update via DLM and always patch by downloading the patch files from this community's Downloads. I also prefer to delete all related files of LOCAL&ROAMING when reinstalling. In some cases, I have seen leftover files of LOCAL&ROAMING cause problems. Kim Quote Link to comment Share on other sites More sharing options...
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