Dipo

Yes! I'm sending you a private message with TeamViewer ID and Psw. Thank you!

Hey Kevin! Yes! Can we do it on Tuesday 7th? I'm out of the office until then. Let me know what time would be good for you. Thank you! I really appreciate

Me too

Any fix for this bug? I have to restart Ironcad many times a day. It also happens when I open a new Drawing. This is the error from windows events: Name of the application that generated the error: IRONCAD.exe, version: 25.0.15.18734, timestamp: 0x6596cf2f Name of the module that generated the error: ntdll.dll, version: 10.0.22621.3527, timestamp: 0x92b2df34 Exception code: 0xc0000374 Error offset 0x000000000010c769 Process ID that generated the error: 0x0x4DFC Launch time of the application that generated the error: 0x0x1DA9B0A663DD553 Path to the application that generated the error: C:\Program Files\IronCAD\2023\bin\IRONCAD.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 4dc3ca1f-9a0c-4411-9f55-07fedd8f4751 Full package name that generated the error: Application ID for the package that generated the error: Do you have any solution please?

Thanks for the replies, Kevin. I'll let you know by tomorrow

Is there anyone who can help us? No assistance? It's a big problem to work at x0.25 because of Ironcad.

Same thing in IC 2023 too. Unable to change catalogue This is the message of the event:. Name of the application that generated the error: IRONCAD.exe, version: 25.0.15.18734, timestamp: 0x6596cf2f Name of the module that generated the error: mfc140u.dll, version: 14.38.33135.0, timestamp: 0x232a4ef8 Exception code: 0xc000041d Error offset 0x00000000001da3c0 Process ID that generated the error: 0x0x2E54 Launch time of the application that generated the error: 0x0x1DA8EFE1BF83730 Path to the application that generated the error: C:\Program Files\IronCAD\2023\bin\IRONCAD.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\mfc140u.dll Report ID: a70ff393-f1de-4b40-9031-af2295470f07 Full package name that generated the error: Application ID for the package that generated the error: I have already tried uninstalling and reinstalling. I tried doing SFC /scannow, reinstalled the C++ libraries. Nothing worked.

Wow, same thing in IC 24. just seen

Another fantastic bug: since this morning, when I change the catalogue, Ironcad crash. I regret upgrading to the 2023 version every day. This is the message of the event:. Name of the application that generated the error: IRONCAD.exe, version: 25.0.15.18734, timestamp: 0x6596cf2f Name of the module that generated the error: mfc140u.dll, version: 14.38.33135.0, timestamp: 0x232a4ef8 Exception code: 0xc000041d Error offset 0x00000000001da3c0 Process ID that generated the error: 0x0x2E54 Launch time of the application that generated the error: 0x0x1DA8EFE1BF83730 Path to the application that generated the error: C:\Program Files\IronCAD\2023\bin\IRONCAD.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\mfc140u.dll Report ID: a70ff393-f1de-4b40-9031-af2295470f07 Full package name that generated the error: Application ID for the package that generated the error: I have already tried uninstalling and reinstalling. I tried doing SFC /scannow, reinstalled the C++ libraries. Nothing worked.

Any update?

Ok, got it, it might actually be

I do not think so. These are the default settings

Same thing here. I confirm the problem: worked on Saturday all day without using Ironcad: explorer fine, this morning after only 2 minutes explorer.exe increases the memory by 100 MB. Also I have installed it using IronCAD2023PU1SP2Patch_DLM.exe. I reinstated it on Saturday I get it from this URL: https://www.ironcad.com/product-update/2023pu1sp2/ The version of the dll for me too is 25.0.14.18734. I reinstalled the patch on Saturday, why are the install patches from the website wrong? Could this be a reason for the issue?

Hi Kevin, thanks for your reply. I did as you wrote, restarted the PC and IronCAD doesn't open, here is the message: "Unable to find procedure entry point ?GetPlusFunctionality@CCommonApp@@UEAAHXZ in dynamic link library C:\ProgramFiles\IronCAD\2023\bin\ISEngineAfx.dll." IronCAD 2023 PU1 SP2

Even today, 3 hours without using Ironcad --> stable explorer.exe. After 10 minutes of using Ironcad explorer.exe starts eating memory. Same thing on 3 PCs (2 new) with IronCAD 2023 and Win11 @respighi also on IronCAD 2024.. After several tests I believe it is Ironcad that causes this issue. I hope for a response from the Ironcad team, working with these lags and crashes is really hard.

You need Process Explorer https://learn.microsoft.com/it-it/sysinternals/downloads/process-explorer. Double-click explorer.exe, then go to Threads

Here is another test that I hope will help solve the problem: I worked for 3 hours with other software and with Ironcad open (but without using it). No problem, explorer.exe stable at 110 MB of memory. I opened and saved 3 files with Ironcad: each time the memory of explorer.exe increased. Analyzing the wait chain from the Task Manager I found the possible Thread that could cause this, I attach screenshot. Does this make any sense to you, Ironcad team?

Totally agree. We've been using Ironcad since 2009, and are always reluctant to upgrade to a new version. Before the 2023 we used the 2019 and it was much better. Update: the last 2 days I didn't use IronCAD but other software (a software for photorealistic rendering and another famous CAD): No problem, explorer.exe has no memory leak. Yesterday I opened Ironcad and after only 20 minutes I had to restart explorer.exe. And so for the rest of the day. I thought Ironcad wasn't the problem, but it clearly is. There is a plan to continue updating the 2023 version, right? In addition to this problem there are other small bugs and I hope that it is not just the 2024 version that is updated.

Yes!! Thank you so much! that's what I was looking for

Just tried with random logo. Please note the difference between what I see in the drawing and what appears in the pdf. Terrible export quality. This is why for years I have been putting logos into Illustrator after exporting the PDF. But it's something I hoped would be resolved by 2023, but no...

I tried with different formats and different sizes. What settings do you use to export the PDF?

converting the logo to dxf is not a problem, the problem is that the colors and thicknesses of the paths are not imported. Is there no other way?

Hello! I would like to insert the company vector logo into the drawing. I know how to insert an image, but every time I try to export the PDF the logo quality is terrible. I also tried increasing the export quality and dpi but nothing changes. Also tried different image formats (Tiff, PNG, JPG), the image is in high definition. Is there a way to import a vector instead of a raster? I use IronCAD 2023. Thank you very much.

Same thing here: 1 PC - Windows 11 on AMD Threadripper 2950x + Quadro P2000 2 PC - Windows 11 on Inter 12750h + 4050 rtx (new PCs) 1 PC - Windows 11 on Inter 13750h + 3060 rtx

Yes, I already do it. I restart explorer.exe 2 or 3 times a day, it's frustrating. On 1 of the 3 PCs with IronCAD 2019 all this did not happen, as soon as 2023 was installed it happened. I also notice explorer.exe incrementally increasing its RAM usage, until it is unusable. Other ideas?