IronKevin Posted April 30 Share Posted April 30 Rename: C:\Program Files\IronCAD\2024\bin\CAXADraft to C:\Program Files\IronCAD\2024\bin\CAXADraft_Backup Quote Link to comment Share on other sites More sharing options...
IronKevin Posted April 30 Share Posted April 30 Or Rename: C:\Program Files\IronCAD\2023\bin\CAXADraft to C:\Program Files\IronCAD\2023\bin\CAXADraft_Backup Quote Link to comment Share on other sites More sharing options...
Dipo Posted April 30 Author Share Posted April 30 Thanks for the replies, Kevin. I'll let you know by tomorrow Quote Link to comment Share on other sites More sharing options...
respighi Posted May 1 Share Posted May 1 The folder cannot be renamed, it is in use by another program (also after restart). I'm not able to find any running programs or background processes related to IronCAD or Caxa Quote Link to comment Share on other sites More sharing options...
IronKevin Posted May 1 Share Posted May 1 Try this then: Rename: C:\Program Files\IronCAD\2023\bin\CAXADraft\bin to C:\Program Files\IronCAD\2023\bin\CAXADraft\bin_Backup Quote Link to comment Share on other sites More sharing options...
respighi Posted May 3 Share Posted May 3 Tried it but it still doesn't resolve the issue. Quote Link to comment Share on other sites More sharing options...
Dipo Posted May 3 Author Share Posted May 3 12 minutes ago, respighi said: Tried it but it still doesn't resolve the issue. Me too Quote Link to comment Share on other sites More sharing options...
IronKevin Posted May 3 Share Posted May 3 Could we look at your PC remotely sometime? If so: Go to https://connect.teamviewer.com Run the downloaded .exe Send me Your ID and Password so I can connect Quote Link to comment Share on other sites More sharing options...
Dipo Posted May 4 Author Share Posted May 4 Hey Kevin! Yes! Can we do it on Tuesday 7th? I'm out of the office until then. Let me know what time would be good for you. Thank you! I really appreciate Quote Link to comment Share on other sites More sharing options...
IronKevin Posted May 6 Share Posted May 6 Can you do Tuesday 7th at 8:30am ET? Quote Link to comment Share on other sites More sharing options...
GNÄSLUND Posted May 6 Share Posted May 6 There is an update coming for Windows 11 with some fixes regarding Explorer and working with archive folders. It is a long shot but could be related. Only available on the "insider" release channel for now though https://blogs.windows.com/windows-insider/2024/05/03/announcing-windows-11-insider-preview-build-22635-3570-beta-channel/ Quote Link to comment Share on other sites More sharing options...
Dipo Posted May 7 Author Share Posted May 7 18 hours ago, IronKevin said: Can you do Tuesday 7th at 8:30am ET? Yes! I'm sending you a private message with TeamViewer ID and Psw. Thank you! Quote Link to comment Share on other sites More sharing options...
GKIŚLUK Posted May 10 Share Posted May 10 Hi guys, do you have any updates? Have you been able to trace the source of the problem? Quote Link to comment Share on other sites More sharing options...
IronKevin Posted May 10 Share Posted May 10 We are still working on this. Quote Link to comment Share on other sites More sharing options...
IronKevin Posted Tuesday at 06:01 PM Share Posted Tuesday at 06:01 PM Another idea from R&D: Another thing they can try is: Add the ironcad installation folder: C:\Program Files\IronCAD\2024, C:\Program Files\IronCAD\2023, ironad.exe and file type: ics, icd, icc to the exclusion list: 1. Select Start , then open Settings . Under Privacy & security , select Virus & threat protection. 2. Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions. file:///C:/Users/kdevoll/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif 3. Select Add an exclusion, and then select from files, folders, file types, or process. A folder exclusion will apply to all subfolders within the folder as well. Quote Link to comment Share on other sites More sharing options...
respighi Posted Wednesday at 05:02 AM Share Posted Wednesday at 05:02 AM @IronKevin Tried it, and again it doesn't help. Quote Link to comment Share on other sites More sharing options...
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