bmckelvie Posted April 5, 2020 Share Posted April 5, 2020 I had just done a lot of work about 1.5 hours, and hit save, I normally do not let it get this long before saving but I was in a grove and forgot. Ironcad Refused to let me save as normal and instead forced a save all as external on me. After trying many different ways to save, the short cut the file save menu, double checking that i was clicking the correct option, checking in windows file manager that the file was not set to read only, I had no choice but to save all the files as external wasting the next 45 minutes of my life, making a giant mess of my directory and having duplicate names. On top of that Ironcad shoved random Chinese caricatures in some of the file names. It works fine on restart Anyone else experienced this? Quote Link to comment Share on other sites More sharing options...
Mike Hatch Posted April 5, 2020 Share Posted April 5, 2020 The Chinese characters I've seen before, not often, but not the save external problem. Usually it pops up for me when editing catalog entries where the path gets displayed in full with that Chinese ending. Correcting the file name manually sorts out the problem, I then restart IC just in case. Have you set backup in Options ? I've not been to impressed with the backup so have got into a habit of regular "file save as" appending a -1, -2, etc, got me out of trouble once or twice. Sorry, not much help. Quote Link to comment Share on other sites More sharing options...
bmckelvie Posted April 5, 2020 Author Share Posted April 5, 2020 It just did it again. I can't change the names again, I have already wreaked my file structure, I don't know what to do. It is sitting here not saved Quote Link to comment Share on other sites More sharing options...
BSTAFF Posted April 6, 2020 Share Posted April 6, 2020 I have asked R&D to investigate this issue. Hopefully i will have some information for you soon. Quote Link to comment Share on other sites More sharing options...
IronKevin Posted April 8, 2020 Share Posted April 8, 2020 Note from R&D: Do you know which version did the customer used? And how can reproduced this issue? Or can we get refer files? Quote Link to comment Share on other sites More sharing options...
bmckelvie Posted April 17, 2020 Author Share Posted April 17, 2020 I'm using the newest version, at least the updater does not report any thing is available Quote Link to comment Share on other sites More sharing options...
IronKevin Posted April 22, 2020 Share Posted April 22, 2020 Can we get your files? Quote Link to comment Share on other sites More sharing options...
bmckelvie Posted April 23, 2020 Author Share Posted April 23, 2020 It has not done it since, i can send the files do you have a secure site I can upload them too? Quote Link to comment Share on other sites More sharing options...
IronKevin Posted April 23, 2020 Share Posted April 23, 2020 If it happens again, you can send the to support@ironcad.com via www.wetransfer.com Quote Link to comment Share on other sites More sharing options...
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