dhovatter Posted January 21, 2009 Share Posted January 21, 2009 Just an Idea. Why not add some more information to the user Card selection that would contain the following information: 1. Computer type if known: 2. Location: (office/laptop) 3. Processer type and speed: 4. Installed RAM: 5. Version of IC: 6. IC Build number: 7. Graphics card: 8. Graphics driver used: And have it so the information on both desk and laptop were available. It seems that a lot of time is lost when every one needs to ask what version, the again how much RAM do you have and then what graphics card are you using, etc., etc. That way you at IC could see at a glance and build a data base of the equipment and could answer the questions faster, especially since this is not a web site addressed only form the same time zone. Also users could click on card and know if the problem might be in the same combination of equipment they are using. Dallas Quote Link to comment Share on other sites More sharing options...
Guest Jan Lyttbacka Posted January 21, 2009 Share Posted January 21, 2009 Hi You have my 1 for this R Jan Quote Link to comment Share on other sites More sharing options...
IronKevin Posted January 21, 2009 Share Posted January 21, 2009 Well, I added those fields to the profile page but I can seem to add anything to my profile, can you guys try it? Quote Link to comment Share on other sites More sharing options...
Guest svangeldern Posted January 21, 2009 Share Posted January 21, 2009 Kevin, Appears to work on my profile... Steve Quote Link to comment Share on other sites More sharing options...
tlehnhaeuser Posted January 22, 2009 Share Posted January 22, 2009 Kev, I can fill in fields you have added as well, but I cannot add fields. tom Quote Link to comment Share on other sites More sharing options...
dhovatter Posted January 22, 2009 Author Share Posted January 22, 2009 Kevin I entered my info and it came up when I clicked my name. Now all you need is to get users to input info. I do not know if all users know that this page exists. Maybe you need to direct them to fill this info out when they have problem instead of just adding it in the forum page as a responce. thanks Dallas Quote Link to comment Share on other sites More sharing options...
Jonas@Solidmakarna Posted January 22, 2009 Share Posted January 22, 2009 This was a great idea! I've added my pc info also now. Quote Link to comment Share on other sites More sharing options...
tlehnhaeuser Posted January 22, 2009 Share Posted January 22, 2009 Ok great idea, I like it. No I think you need to have 3 columns to account for users with multiple computers. Tom Quote Link to comment Share on other sites More sharing options...
Mike Twining Posted January 22, 2009 Share Posted January 22, 2009 I also think you need an OS section, now that you are going to have 4 options: 32/x64 Xp/Vista/(Win 7) Quote Link to comment Share on other sites More sharing options...
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