tcooksey Posted March 28, 2019 Share Posted March 28, 2019 Okay I feel dumb asking this question after using Iron Cad for 20 years. I finally just installed V2019. I can't get the snap to work (SHIFT key ) in the 3D scence when moving an intellishape. Am I missing something? Quote Link to comment Share on other sites More sharing options...
tlehnhaeuser Posted March 28, 2019 Share Posted March 28, 2019 Okay I feel dumb asking this question after using Iron Cad for 20 years. I finally just installed V2019. I can't get the snap to work (SHIFT key ) in the 3D scence when moving an intellishape. Am I missing something? 49369[/snapback] LOL! same happened to me, I updated to SP1 and it works Quote Link to comment Share on other sites More sharing options...
tcooksey Posted March 28, 2019 Author Share Posted March 28, 2019 LOL! same happened to me, I updated to SP1 and it works 49371[/snapback] Actually I already had SP1 installed, but found update 1.1. Unfortunately this did not fix the problem. Thanks for the suggestion though. Troy Quote Link to comment Share on other sites More sharing options...
rsaucier Posted March 28, 2019 Share Posted March 28, 2019 Have you tried a changing your rendering option. I have found that DirectX11 is the default and some computers have issues this this rendering option. RJ Quote Link to comment Share on other sites More sharing options...
tcooksey Posted March 28, 2019 Author Share Posted March 28, 2019 Have you tried a changing your rendering option. I have found that DirectX11 is the default and some computers have issues this this rendering option. RJ 49373[/snapback] RJ A good suggestion, but no change. In V2018, I could not work in Open GL2 and had never had an issue with that in V2017 on the same computer, so I thought you might have a point. Tried all different combinations of settings and no change. The odd thing is that the snap works fine when you are editing a 2D profile or when you are dropping an intellishape on a part, just not when you are moving with the Triball. Maybe a Triball problem? Thanks, Troy Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted March 29, 2019 Share Posted March 29, 2019 Can you try Run as Administrator to start IronCAD? It may be that something is not registered on your machine. Quote Link to comment Share on other sites More sharing options...
tcooksey Posted March 29, 2019 Author Share Posted March 29, 2019 Can you try Run as Administrator to start IronCAD? It may be that something is not registered on your machine. 49375[/snapback] Cary, No effect running as administrator. Troy Quote Link to comment Share on other sites More sharing options...
BSTAFF Posted March 29, 2019 Share Posted March 29, 2019 Troy, We have identified the issue. It is currently being worked on by R&D. Support ID: 111922 Quote Link to comment Share on other sites More sharing options...
tcooksey Posted March 29, 2019 Author Share Posted March 29, 2019 Troy, We have identified the issue. It is currently being worked on by R&D. Support ID: 111922 49380[/snapback] Thanks. Quote Link to comment Share on other sites More sharing options...
tcooksey Posted April 10, 2019 Author Share Posted April 10, 2019 Troy, We have identified the issue. It is currently being worked on by R&D. Support ID: 111922 49380[/snapback] I have downloaded and installed the new patch. The above issue is listed as addressed, but it does not seem to do (or not do) anything differently. Troy Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted April 10, 2019 Share Posted April 10, 2019 Notes: Try holding shift before you drag and not after drag. That was tested and verified to be the correct case. Cary Quote Link to comment Share on other sites More sharing options...
tcooksey Posted April 10, 2019 Author Share Posted April 10, 2019 Notes: Try holding shift before you drag and not after drag. That was tested and verified to be the correct case. Cary 49476[/snapback] Cary, Sure enough, that works. Obviously in the past, the order did not matter and my muscle memory was having me do it in the order that I was used to. Thanks, but I would like to put in an enhancement request to be able to do it in either order. I know this must seem petty, but there have been a lot of strides to streamline the workflow by reducing button clicks and what not, but loss of basic functionality that you have been used to for 20 years seems like it would certainly be a backward step. Troy Quote Link to comment Share on other sites More sharing options...
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