Mike Hatch Posted January 30, 2019 Share Posted January 30, 2019 We had a problem with inserting a Standard View on new icd files in 2019, not present in files previously created in 2018. We could go through the process of Standard View Creation, selecting the part, views, and setting the view direction, with the preview window showing the desired part view. On clicking "OK", the set up window cleared back to the drawing but nothing appeared, no outline boxes allowing for positioning, nothing. This did not happen on old drawing created on IC2018. We were on IC2019 with the "show bold edges" hotfix, but without SP1. SP1 was tried and problem persisted. Following advice from the UK reseller we did a full reinstall which fixed the problem. So essentially we are OK and working but this is for information. Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted January 30, 2019 Share Posted January 30, 2019 Typically this is related to the permissions on the machine at install. If you see the issue in the drawing, close IronCAD. Right-click on the IronCAD icon and select "Run as Administrator". If the permissions are ok, it will run and finalize all the registration of DLL's as the administrator. It could be some level of settings for installation that are not fully enabled during the first installation. Also, did the machine have IronCAD 2018 on it or was this a new machine? Cary Quote Link to comment Share on other sites More sharing options...
Mike Hatch Posted January 30, 2019 Author Share Posted January 30, 2019 (edited) Typically this is related to the permissions on the machine at install. If you see the issue in the drawing, close IronCAD. Right-click on the IronCAD icon and select "Run as Administrator". If the permissions are ok, it will run and finalize all the registration of DLL's as the administrator. It could be some level of settings for installation that are not fully enabled during the first installation. Also, did the machine have IronCAD 2018 on it or was this a new machine? Cary 48921[/snapback] The machine is not new and did previously have 2018 on it, and was then updated to 2019, by down loading from the IC site, installing and adding in our 2019 registration keys. The "show bold edges" hotfix was added later, but not SP1. At this stage 2019 appeared OK, barring the "shaded render" problem. Some days later the "Insert Standard View" was noticed on a wholly new .ics - .icd drawing set, ie not an older drawing set from IC2018 where we use our standard drawing blanks. This drawing was created from "File - new drawing" which opened up one of your defaults, the A2 size. Everything was deleted to leave a blank sheet to create on as none of our usual info from one of our standard drawing blanks was required. (Our blanks have a few settings in the properties to auto insert dates, names, titles, project and sheet numbers on each page.) SP1 was tried, still the same, so an uninstall - reinstall was performed following info from the UK reseller. This cured the problem, although some settings seem to be retained, I usually have to reallocate the menus after a yearly update, not this time the uninstall left some bits behind ?. My machine has admin privileges, the 2018-2019 upgrade and the re-install done by me with admin rights. As we are now Ok this is just really for your info. Edited January 30, 2019 by Mike Hatch Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted January 30, 2019 Share Posted January 30, 2019 ok. Thank you for the details. Cary Quote Link to comment Share on other sites More sharing options...
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