mlacroix Posted November 28, 2001 Share Posted November 28, 2001 Up until just recently, the 800 support line was available in Canada (where I live) but now it is NOT accessible. Kinda leaves me in the cold (no pun). Is this going to be a permanent situation because I pay my Armor Advantage money to IronCad directly, NOT a VAR. Not happy Mike LaCroix Mike LaCroix Quote Link to comment Share on other sites More sharing options...
Rick Dorrington Posted November 28, 2001 Share Posted November 28, 2001 Same situation here. Are we being assigned to a lesser importance? Rick Dorrington aero-safe technologies inc. Quote Link to comment Share on other sites More sharing options...
Chris Lohman Posted November 28, 2001 Share Posted November 28, 2001 This shouldn't be happening. Does the 800# just not work at all or do you dial it successfully but cannot get through to anyone? Quote Link to comment Share on other sites More sharing options...
Chris Lohman Posted November 29, 2001 Share Posted November 29, 2001 We have two 800 #'s that can go through to support. 800-339-7532 and 800-339-7304 option 3. Does either of them work? They should work so if they don't then somethings wrong. Quote Link to comment Share on other sites More sharing options...
Rick Dorrington Posted November 29, 2001 Share Posted November 29, 2001 Chris, Kevin phoned me and we tested the numbers. 7532 does not work but 7304 does work. Rick Dorrington aero-safe technologies inc. Quote Link to comment Share on other sites More sharing options...
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