jolizon590016 Posted September 15, 2021 Share Posted September 15, 2021 I haven't used this for a while but something came up with a customer and it seems it doesn't work the way it use too. Traceparts works though. What I've done was to untick and tick the box in the Add in Applications hoping to get it to work. If you've notice even IronCAD Synergy icon changed somehow regards Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted September 15, 2021 Share Posted September 15, 2021 I would suggest to clear your XML's in the User AppData folder under Roaming. If that does not correct it, you may want to reinstall IC as it seems your add-ins may be out of sync. Cary Quote Link to comment Share on other sites More sharing options...
jolizon590016 Posted September 15, 2021 Author Share Posted September 15, 2021 Hi Cary, I cleared the all the xml's and it brought it back. But my Cadenas still didn't work. When it closed IC and back in, it reverted back to the previous. I think I have to reinstall. Thanks and regards. Quote Link to comment Share on other sites More sharing options...
jolizon590016 Posted September 15, 2021 Author Share Posted September 15, 2021 Hi Cary, I did a reinstall of IC2021 and CADENAS is still dimmed but fine with my previous IC versions. Strange, did a CCleaner for registry clean up and still out of sync. I will leave it for a while. Quote Link to comment Share on other sites More sharing options...
Cary OConnor Posted September 17, 2021 Share Posted September 17, 2021 Ok. Maybe the support team can take a closer look. Seems really strange that it is disabled. Quote Link to comment Share on other sites More sharing options...
IronKevin Posted September 17, 2021 Share Posted September 17, 2021 Try running the CADENAS installer directly: Download: https://we.tl/t-6p7Kbts45u Unzip and Run: Cadenas_x64_Setup.exe Quote Link to comment Share on other sites More sharing options...
jolizon590016 Posted September 17, 2021 Author Share Posted September 17, 2021 Hi Kevin, thanks for the update. I was tempted yesterday to re-install Windows all over with GPT setting on my Nvme. I now have a lean install with just IC2021. It is working without a hitch. Maybe a refresh Windows is a necessary evil . Quote Link to comment Share on other sites More sharing options...
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